Dear Michael,

When I look at your work this quote comes to mind"Countless, unseen details are often the only difference between

mediocre and magnificent." I have been with 20-20 for 18 years and I have seen excellent work from our customers.

But you found a way to make the program dance. Hats off to you and thank you for sharing it with so many.

Louise Chartier

Vice-President Sales - North America

20-20 Technologies Inc.

400 Armand Frappier Blvd.

Laval, Quebec, Canada H7V 4B4